top of page

PRIVACY AND SECURITY

TERMS AND CONDITIONS

Access to this site is restricted to people over 18 (eighteen) years of age, which will be verified according to the information provided at the time of registration, according to which users declare to be true.

​

Before carrying out any procedure, the exchange or return must be requested from our Customer Service venilo@usevenilo.com

It is important that you keep the product with all the accessories, without violating the seals and in the original packaging.​

CUSTOMER SERVICE

Talk to us through our Service Channels. For Doubts, Suggestions or Complaints.

​​

Whatsapp: 353 83 388 4945

Email: venilo@usevenilo.com

PRIVACY AND SECURITY

DATA COLLECT

We aim to simplify processes and provide security for the information you provide. Our platform is secure and highly rated in the market in terms of functionality and data security.

​

Data collect

We collect and file the information you register, whether through login on social networks or email and when purchasing our products!

With the following information: name, main address, delivery address, CPF, telephone and purchase history.

 

When you carry out a transaction on our website, as part of the procedure, we collect the information provided by people, which only remains securely and privately on our platform. Your personal information will be used for the actions mentioned below.

​

Use of Collected Data

Sending e-mails/ Sending electronic messages

We collect this Personal and Non-Personal Information to:

Provide and operate facilitate support;

Log in to send general or personalized notices with news, coupons and promotions;

Comply with all applicable laws and regulations.

COOKIES POLICY

All personal information registered in our E-commerce during the purchase becomes data stored in our system so that on your next visit you will be quickly identified, directly or indirectly, such as your name or your contact information.

​

What are Cookies?

These are files created on every website you visit. They make your online experience easier by saving browsing information.

Information Security Policy

Your information made available throughout the navigation and purchase process on our website is safe with us!!!

They are stored in the Wix.com database, which has firewall-secure servers.

Our E-commerce complies with the rules of the PCI DSS (Payment Card Industry Data Security Standards (PCI DSS) and is recognized as a Tier 1 supplier.

 

PCI DSS is an information security standard for organizations or businesses that accept credit card payments. This standard helps to create a secure environment, improve the quality of cardholder data and attract credit card fraud.

bottom of page